This policy explains what personal data IndoDesk (“we”) collects through indodesk.com and how we use it. If you have a question, email hello@indodesk.com.
What we collect
- Consultation forms: your name, email address, WhatsApp number, country, the service you are interested in and any message you write.
- WhatsApp and email: whatever you choose to send us, including documents shared during a registration.
- Usage data: pages visited, device and browser type and approximate location, collected through Google Tag Manager and Google Analytics using cookies.
- Chat widget: messages you type into the chat assistant on our homepage.
How we use it
- To reply to your enquiry and prepare a quote.
- To carry out the services you engage us for, such as company registration and visa applications, which requires sharing documents with Indonesian notaries and government systems.
- To understand which pages are useful and improve the website.
We do not sell your personal data or use it for third-party advertising.
Service providers
We use a small number of providers to run the website:
- FormSubmit, to deliver consultation form submissions to our inbox.
- Google (Tag Manager and Analytics), for website statistics.
- Vercel, which hosts the website.
- WhatsApp (Meta), if you choose to message us there.
- Aivastark, which provides the chat assistant on our homepage.
How long we keep it
We keep enquiry details only as long as we need them to reply and follow up. Client records are kept for as long as Indonesian company and tax law requires.
Your choices and rights
You can ask us to show, correct or delete the personal data we hold about you by emailing hello@indodesk.com. You can block or delete cookies in your browser settings; the website still works without them.
Changes
If we change this policy we will update the date at the top of this page.